Blogs Details

Decagon, co-founded by Jesse Zhang and Ashwin Sreenivas, raised $65 million in Series B funding, bringing its valuation to $650 million. The company’s AI-powered customer service agents, used by companies like Notion and Duolingo, consistently outperform competitors in bake-off tests. Built on large language models and enterprise data, Decagon’s software provides transparency and control over chatbot responses. The new funding will help expand the team, target new customers, and add a voice feature as demand for AI agents grows.