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AI optimisation: Creating a better everyday 

In recent years, IKEA has turned to cutting-edge technologies like AI and drone technology. These stand to reshape IKEA’s logistical processes as the company aims to keep setting new standards across the retail industry.

The company first introduced autonomous drones in 2021 predominantly for inventory management. These drones were developed in collaboration with drone provider Verity and, as of 2023, more than 100 are used by IKEA to count inventory across 16 European locations.

Representing a pioneering effort in retail logistics, the company is eager to continue using drones to monitor warehouse inventory. For instance, across its supply chain operations, the company is optimising the space used in its fleets of delivery and supply vehicles, in addition to using drones to monitor warehouse inventory across some of its European stores.

More growth is expected in the near future, with the company’s global reach supported by its regional manufacturing hubs and willingness to adapt within a continually changing market.